Newport Bus Travel Centre


Opened on December 15, 2015, Newport Bus Travel Centre is located within the Newport Central Bus Station at the entrance to Friars Walk Shopping Centre, next to Debenham's. The travel centre is at proximity of the Market Square section of Newport Bus Station, making it convenient for passengers looking to connect from other operators onto Newport Bus.

Due to unprecedented circumstances, as of Monday 23rd of March 2020, the travel centre in Friars Walk will be closed to the public. The phone line remains open to all enquiries between 8:00 and 16:00 Monday to Friday.

Telephone: 01633 263 600

Near the entrance, passengers can pick up one of our route map and timetable leaflets to help them get to their chosen location. Our friendly staff (Julie and Lucy) offer assistance with updates on the Newport Bus route network and schedule, arrange the purchase and top up of our travel Smartcards (Bamboo, Youth Passport, Passport and Passport Plus and Freedom cards) and take booking for one of our day trips.

We've been helping people get about the city for more than 100 years, and are proud to be chosen by more than 7.6m customers every year to get them to their chosen destinations in comfort and on time.

You can call us on 01633 263 600 or visit the Travel Centre in Friars Walk, Newport, South Wales - indicated at the marker on the map below.

We are open Mondays - Friday between 7am and 6:30pm and Saturday 9am-4pm (closed 12-12:30).