Newport Bus Blog

Newport Transport supports celebration of Remembrance

Newport Transport - Tuesday, November 05, 2019

NEWPORT BUS

 

To mark Remembrance Sunday and to thank those who have served or still serve in the military, Newport Transport offers free travel on Sunday to customers in military uniform or those who show an ID badge as proof of current or previous service in any branch of our armed forces.

Scott Pearson, Managing Director of Newport Transport comments: “We are delighted to once again offer free travel to all armed forces personnel, veterans and cadets all day on Remembrance Sunday as a way of thanks for all that they have done or currently do for this country. The company has a great history enshrined right back to the first world war. Those brave employees are remembered on our plaque of remembrance in our head office reception.”

REMEMBRANCE PLAQUE

Newport Transport hopes this free transport will allow those who served to remember the fallen and those they fought alongside at localised events or at the Remembrance Parade taking place in Newport City Centre.

A Bronze Award holder of the Defence Employer Recognition Scheme (ERS), Newport Transport pledged to be a forces friendly employer. Members of staff who have previously served will also be taking place in the parade and will lay a wreath at Newport Cenotaph on behalf of Newport Transport.

 

Newport Transport MOT Centre quest towards environmentally friendly commute

Newport Transport - Friday, November 01, 2019

MOT Staff cycling

Despite the perk of free bus transport for staff and immediate family as an employee of Newport Transport, the MOT staff has decided to go that bit further for the environment and a healthier lifestyle.

Here what Ben Fife, Vehicle Technician / MOT Tester wrote about it:

In the last few years, cycling into work has become the norm for three of the MOT workshop’s staff. Michael started the trend, relentlessly defying the weather; Michael owns a car, but it’s seen so little, it has now a mythical status! Rico and I both followed, starting to casually ride in on fine days, but in the last couple of years - the cycling bug has really hit, and our cars are only ever brought to work when necessity dictates. This means that most of the time, the majority of our MOT Centre staff ride as opposed to driving.

Thanks to a generous deal, Rico recently bought Michael’s old road bike, meaning all 3 MOT testers now ride light, traffic-beating bikes to get effortlessly to work whilst saving on car emissions and fuel.

Cycling isn’t just a means to an end for our trio. We often ride aside from the commute; cycling for fitness, mental wellbeing and occasionally challenging ourselves with sportive events and longer club rides on the weekends.In three years, I went from riding 3.5 miles to work to riding 104 miles in a day on a Charity ride.

Cycling is the subject of daily conversations, from what’s on the cycling calendar to lycra or the next planned ride. Aside from the health and fitness benefits that the three of us  enjoy, it frees up three parking spaces, is emission-free and helps us remaining positive, healthy and productive staff members.

Dont hesitate to ask us about our  last ride when you’re in next for your car service or MOT.


FAQ on the electric bus

Newport Transport - Monday, October 21, 2019

NEWPORT BUS

Following comments on our social media pages, please find below answers to the most common questions received on our fully-electric buses. Please do not hesitate to comment below. We will endeavour to respond to any relevant comments.

  1. Electronic and buses – what about if the bus runs out of power?
  2. The electric bus will not be running out of power. In operations, the bus will return to the depot when the charge reaches approximately 20%. This first addition to our fleet is an ex-demonstrator bus. However, the next fourteen buses will have a higher power charge, which will increase the range of operation.

  1. Electric buses are not really zero emission vehicles as electricity is required to charge the batteries. What is the infrastructure in place at the depot?
  2. Newport Transport has partnered with Zenobe Energy, an independent owner and operator of energy storage. Working with Zenobe ensure that the energy required to charge the buses will be from renewable sources. Newport Transport already utilises 214 solar panels and this is in the process of being expanded. We are working with our partners to ensure that the operations of our electric buses will be as close to zero emission as possible.

  1. It has been reported in the press about children as young as five years old working in mines to get the elements to make the electric batteries.
  2. The elements mined to produce the batteries supplied by Yutong are iron, phosphate and lithium. The reference to child labour is in relation to the mining of cobalt, which is not used in these batteries.
    By working with reputable partners, we ensure that due diligence was given to the accreditation of suppliers.

  1. Will the bus be able to operate a whole day on one charge?
  2. The current bus is expected to cover 187 km (116 miles) on a single charge, making it suitable for most routes around the City of Newport. The next new fourteen buses will benefit from larger batteries increasing the range to 380 km.

  1. What route will the electric bus be operating on?
  2. The current bus is used on most of the routes that currently operate a full-size single-deck vehicle. The mid-term objective is to lower the air pollution in the areas of the city which suffer the most with poor air quality. Therefore, seven of the fourteen buses will be dedicated to the Caerleon Road corridor, which has two areas of poor air quality. The other seven buses will be allocated closer to the time of operation.

  1. The electric bus appears to be a small bus with steps inside, making it dangerous for the elderly and disabled and with very limited seating.
  2. All buses are low floor and compliant with the Disability Discrimination Act (DDA). The Yutong E12 electric buses ordered by Newport Transport are similar to our current single-deck fleet and have a seating capacity of 39 seats.
    We are reviewing the option of a smaller bus to operate on the routes that can only cope with smaller size vehicles.

  1. Will this first electric bus be permanent in the streets of Newport?
  2. The introduction of electric buses in the Newport Transport fleet is part of our bus replacement strategy. Thanks to the partnership in place with Pelican Engineering and Zenobe Energy, the cost of an E12 is comparable to a diesel bus. In addition, there are substantial financial savings due to lower maintenance requirements, believed to be in the region of 33% compared to a diesel bus.
    At present, the limitation to extend the introduction of the electric buses is the range. Newport Transport required a third of its vehicle to exceed the current range of 340 km of the new vehicles. This will improve overtime as battery technology improves.

  1. Why did you choose the Yutong E12?
  2. We have trialled various models of electric buses over the last 12 to 18 months in order to choose the one that will be best suited to our network. The feedback received on the Yutong demonstrator was very positive. Research into driver and passenger acceptance showed a 94% rating from passengers and 96% from drivers, in contrast with scores in the region of 70-80% on the previous vehicles tested.
    In addition, the manufacturer Yutong is one of the largest electric bus manufacturers in the world, with the experience of thousands of buses with the same battery and drive train in service.

    Further information is available on our partners' websites:
    Pelican Engineering / Yutong https://pelicanyutong.co.uk/yutong-e12-the-first-electric-bus-in-service-in-wales/
    Zenobe Energy https://zenobe.co.uk/zenobe-on-bbc-wales/

South Wales Argus Business Awards 2019 Finalist – environmental business of the year

Newport Transport - Wednesday, October 16, 2019

NEWPORT BUS

We’re delighted to announce that Newport Transport has been nominated as a finalist for this year South Wales Business Awards – category Environmental Business of the Year 2019.

The awards, which are run in association with Newport Now Business Improvement District (BID), are a perfect opportunity to showcase the achievements of our business community.

Newport Transport has been chosen as a finalist under the category Environmental Business of the Year after the presentation of our outstanding commitment towards better air quality and cleaner roads around the city of Newport.

Our 2019 environmental campaign started in May 2019, when after months of planning, trials and discussions with government bodies and commercial partners, Newport Transport announced the placement of a firm purchase order for 15 fully electric single-decker buses. This order for E12 Yutong fully electric vehicles will represent over 19% of our fleet of full-size buses by March 2020. Read more here

On 20 June, we took part in the national Clean Air Day event in the grounds of the Royal Gwent Hospital. We hosted the event on board of one of our double-decker buses, where nurses of St Woolos Hospital Chest Clinic ran CO monitoring to identify any high levels of Carbon Monoxide that may (in a non-smoker) be a consequence of air pollution. Newport Bus provided support on route planning and fares in order to help people considering public transport as an appealing alternative mode of transport.

In July, we started our #MakeTheSwitch campaign with a series of posters at the back of our buses. With buses widely recognised as a cost-effective way to reduce road congestion and cut carbon emissions, our choice of messages was very fitting: Parking Ticket or Bus ticket?; Relaxation or Frustration?; Free Up Roads - Free Up Time. Read more here

Late August, we launched the first fully electric zero-emission bus to operate in Wales. You can read more about this existing story on the BBC Wales website and witness the quietness of the ride. The next 14 buses are currently being manufactured and will be with us early Spring 2020.

We’re not stopping here: We are already looking at smaller electric vehicles to operate the narrower areas of the city and at ways to make it easier for people to use the bus for their regular commute.

Scott Pearson, Managing Director for Newport Transport comments: “We’re delighted to be receiving this recognition. This is the start of a very exciting journey for the company as it moves into providing the people of Newport with an environmentally clean option for travel in and around the City. We recognise that in this ever-changing world, sustainable renewable energy is essential, and this must include public transport. “

 


Back to school – How to enjoy your bus journey to school?

Newport Transport - Tuesday, September 03, 2019

NEWPORT BUS

Here are 5 things you need to know when catching the school services to secondary school:

1.  Be on time at your stop and have your bus pass ready! We hope that you like the 2019/2020 orange chosen for this year. Show your pass clearly to the driver for a free ride to school. No bus pass, no free ride – even when you are wearing your school uniform. In that case, to get on the bus, you will be asked to purchase a ticket. An under-16 Bamboo single ticket costs £1.10 in Zone 1; that’s for the whole city up to Caerleon to the east and Marshfield to the west. You can also use a Youth Passport card if you’re aged between 16 and 21.

If you lose your scholar’s pass, a replacement can be provided at the cost of £10.00 – Please contact us via the travel centre or the website contact form.

2. We operate most of the school services using the current local bus services. Some of these bus services operate to/from the school grounds and will display the destination as a school route. These services, that are also open to the general public, are:
- St Joseph’s RC High School – SJ1 to SJ14
- Bassaleg School - B1 and B2
- The John Frost School – JF1 to JF4
- Ysgol Gyfun Gwent Is Coed – YG1

The other two secondary schools in Newport are served by the regular bus services – 74/74C for Llanwern High School and 15/16 for Newport High School.

Please respect the other passengers as all they want is to arrive at work on time.

3. Have fun on your journey to school, but respect your driver. Your safety is paramount. Our drivers are trained to drive you safely to school and back, however, they must not be distracted while driving. It is, therefore, your job to stand well clear of the doors and not to talk to the driver while en route. If they do not answer, they’re not being rude, they're doing their job. Here's a tip: Be nice to your drivers and they’ll be nice to you back.

4. Lost properties - Every item left on the bus at the end of its shift is returned to the depot. We have a large number of lost properties which are never claimed, so if you’ve forgotten something on the bus, get in touch and we will have a look for you. The popular items are PE kits, musical instruments, art folders, mobile phones and umbrellas of course.

To claim your item, check with the travel centre in the first instance. You can also ring us at the depot on 01633 670563 or send us a message via our contact form.

5. If the bus is late due to traffic, don’t worry we will let the school know on your behalf.

If you didn’t qualify for a free of charge scholar pass to use the school services, we recommend that you purchase a Bamboo card – the under-16 bus card or a Youth Passport card – the 16-21 bus card. Both smartcards can be purchased with proof of age (birth certificate, passport or other official ID) at the travel shop or online in our smartcard store.

To check if you qualify for a school bus pass, contact your council - Newport Council School Transport or Torfaen Council School Transport

Have a great school year and safe journeys. Happy Days!



New routes and service changes for September 2019

Newport Transport - Tuesday, August 27, 2019

NEWPORT BUS

As part of our route improvement plan, we're delighted to announce the introduction of two new routes and amendments to its regular services to start in September 2019.

From the 2nd of September and in time for the opening of the International Convention Centre (ICC Wales) based in the grounds of the Celtic Manor Resort, Newport Bus will be running a new bus route – Route 9. This new route will depart from the bus station (stand 6) to the Coldra Court Hotel and Langstone Business Park, serving the train station, Chepstow Road and the Celtic Manor Resort. ICC Wales is expected to attract an increased number of visitors to Newport and the area. Therefore, it is important that as the main bus operator within the community, we support this fantastic facility by providing public transport for staff and visitors.

The introduction of the route 9 will also benefit the residents of Chepstow Road and more importantly the residents of Treberth estate (Bishpool), with increased services during the day of one every hour instead of every two hours.

The introduction of te new route brings changes to route 73, as it will no longer operate via Treberth Estate which will be serviced by the 9, and will operate directly to the City Centre via Chepstow Road.

Route X74 Newport – Chepstow Service will now serve Glan Llyn estate earlier and later than previously, Monday to Friday, with the first service linking the estate to the city centre departing at 07:30 instead of 11:29 and the last service departing the city centre at 17:25 instead of 14:15. The 74A/74C service remains unchanged.

Routes 42 and 43 – bus station to Spytty Retail Park via Moorland Park or Nash College will both benefit from an increased frequency to every 30 minutes from 8:00 till 18:00 weekdays, giving passengers a combined service every 15 minutes to the retail park or the city centre. Saturdays and Sundays remain unchanged.

We have also brought changes to the routes on the west of Newport. Route 34, currently operating one in the morning and one in the afternoon will be no longer be running from the 2nd of September. Route 35 and 36 remain unchanged, serving Duffryn Way, Tredegar House Drive, Pencarn Way to Celtic Springs. We will be running a prize draw on the 35 and 36 routes and further information will be provided shortly on our social media platforms and bus stops.

Newport Bus has been awarded a contract to operate bus services to both Brynglas and Allt-Yr-Yn. The new services will commence from Monday 10th September and will be numbered 11A/11C. The route 11 will be covering both areas in two opposite loops departing from the bus station (stand 13). Connection on Malpas Road will be available for passengers wishing to split their journey to go to the city centre. An early morning and late afternoon service will be in place to coincide with standard office hours for the people working in the Civic Centre district.

Morgan Stevens, Operations Director at Newport Transport explained: “The new routes and timetable improvements have been developed with the residents and people working in Newport in mind. These changes reflect our commitment to help bringing a viable and effective alternative to sustainable transport to the City of Newport.”

All timetables are available on our website - Routes and Timetables. Printed timetable leaflets can be picked up from the travel centre and the bus depot..

For information on fares and tickets, please vist our Fares and Zones page. Don't forget to order your smartcard online or at the Travel Centre.

 


Proud to join the Pride Cymru Parade #stillproud

Newport Transport - Monday, August 19, 2019

BRITISH TRANSPLANT GAMES 2019

 

As an all-inclusive employer, Newport Bus is delighted to be joining the Pride Cymru Parade on Saturday 24th in Cardiff.

This is a fantastic complement to our five local buses which, since the beginning of August have been proudly displaying the iconic rainbow stripes around Newport. Over the Pride Big Weekend, they will be in service taking customers to and from Cardiff.

As a large local employer, we believe that it is important to demonstrate our commitment to providing an inclusive and diverse workplace, where everyone feels at home, regardless of gender, sexuality, age or race.

Penny, one of our drivers commented: “I'm proud to be working for a company that is supporting such an important event. This is a fantastic opportunity to show South Wales how safe and exciting it can be, as well as a good promotional opportunity for our city of Newport.”

Pride Cymru in Cardiff, also called the Big Weekend, is 3 days of pure party atmosphere at Cardiff City Hall Lawns, with live music, funfair rides, stalls and entertainment for all.

The colourful parade will brighten the Cardiff streets on Saturday celebrating the importance of LGBT+ in the community and bringing thousands of people together in style.

Pride Cymru’s Big Weekend will run from Friday 23 August to Sunday 25 August, celebrating its 20th birthday. For more information visit www.pridecymru.com.

To join us in Cardiff, the 30 via Newport Road and X30 via the A48M will be running their regular timetables.  

 


 


Working in partnership with the Westfield Heath British Transplant Games 2019

Newport Transport - Monday, July 15, 2019

BRITISH TRANSPLANT GAMES 2019

We are delighted to be appointed the Official Games Transport provider for the Westfield Health British Transplant Games that will be held in Newport from July 25 to 28, 2019. This is another great event for the city, giving Newport the opportunity to show off its warm and welcoming atmosphere.

Now in its 42nd year, the four-day multi-sport event organised for Transplant Sport will attract around 2,500 transplant recipients, live donors, donor families and supporters to venues across the city to take part in and watch 23 sports including track and field, swimming, cycling, badminton, walking and table tennis.

Newport Transport will be organising high capacity vehicles to shuttle the athletes and their family to four key events, from the Newport International Sports Village and the Official Games hotels to Rodney Parade for the opening ceremony, the Riverfront and the Celtic Manor for the exclusive celebration gala on Sunday. In total, Newport bus are expecting to be moving over 5000 people over the 4-day event.

For those attending who will need to get themselves around the City to the various sporting venues, Newport Bus operates the local bus services to the key venues and spectators can plan their journey via www.newportbus.co.uk/journey-planner. The routes to the main venues are:

  • Newport International Sports Village: Stop Spytty Road Park (SDR) Routes 42, 43 and 44

  • Rodney Parade: Stop Rugby Ground, Routes 42, 43, and 44

  • Active Learning Centre, Bettws: Stop High School, Routes 15 and 16

  • Hollywood Bowl, Spytty Retail Park: Stop Retail Park Routes 42, 43, 20, and 74

For assistance, our Travel Centre is in the Friars Walk section of Newport bus station. Opening hours and details can be found here. Newport Bus friendly inspectors are also on duty on the platforms at the bus station to provide passenger assistance.

Information on bus fares and zones can be found here.

“The Westfield Health British Transplant Games aim to raise awareness of the importance of organ donation and the need for families to have the donation conversation. The Games also serves to highlight that through physical activity transplant patients and donors can lead healthy and active lives.

Wales was the first to introduce a soft opt-out system of the organ donor register. However, the decision on organ donation is made by loved ones. That’s why organisers are keen to spread the word that you need to make your wishes – whatever they may be - known to your loved ones.

Event Organiser Andrew Bridge explained: “With less than two weeks to go, Britain’s transplant community is very excited about the Games starting. We have been preparing for this for well over 12 months and Newport is already proving itself yet again as a brilliant host city for large-scale events. We are really pleased to be working with Newport Transport who we are sure will help make the Games a huge success.”

Commenting on this fantastic event, Morgan Stevens, Operations Director for Newport Transport said:” We are no stranger to moving large numbers of people from venue to venue, and we are proud of being associated with The Westfield Health British Transplant Games by providing transport to the athletes, donors and their families, which include over 300 children. At Newport Transport, we are keen to engage with the local community and events and this event gives everyone the opportunity to meet truly inspiring people.”

 

 


Supporting less traffic congestion and better air quality - #MakeTheSwitch

Newport Transport - Wednesday, July 03, 2019

 

BUS TICKET OR PARKING TICKET

In support of Newport City Council’s activities in cutting down illegal parking around Newport, we decided to give the civil enforcement officers free travel on Newport Bus. We made the offer to ensure the officers can reach a variety of destinations for their shifts, without adding to the traffic and parking availability.

This is part of our campaign #maketheswitch to public transport. One of the smart solutions to avoid parking fines is for motorists to leave their cars at home and use public transport instead. This campaign goes hand-in-hand with the council’s #ParkRight campaign, which encourages drivers to adhere to the Highway Code and park safely.

Councillor Roger Jeavons, the council’s cabinet member for City Services welcomes the move. He said: “For years residents have complained both to us and Gwent Police about the lack of enforcement on the streets where motorists were blatantly ignoring the rules of the road, causing problems for pedestrians and other drivers, especially in the city centre.

“We know bus drivers also had a lot of problems negotiating roads around the city because of badly parked cars so we welcome the offer by Newport Transport to help in this way.

“We have spent months reinstating or refreshing traffic orders and putting up new signs so people are in no doubt over parking rules.”

Civil Parking Enforcement (CPE) was introduced to improve road safety, reduce congestion ensuring more free-flowing traffic and to protect communities from illegal and reckless parking plus enforcing resident parking schemes.

Our Operations director, Morgan Stevens explained: “We’re happy to support the council with the parking enforcement. “As significant road users ourselves, we understand first-hand the difficulties inconsiderate parking creates for other road users. Public transport can be part of the solution to lessen congestion and improve air quality in the city.

“At Newport Bus, we provide over 40 routes in Newport and the surrounding areas, and with 15 new zero-emission electric buses to be fully operational by Easter 2020 and our commitment to continuously review our routes, we can really encourage people to make the switch to the bus as their preferred mode of transport.”

 

 



Prize Draw results Bettws15/16 routes

Newport Transport - Thursday, June 20, 2019

NEWPORT BUS PRIZE DRAW ROUTE 15/16

Thank you to all our passengers, especially to the travellers on route 15 and 16 who have been showing loyalty and patience while we sorted out a revised bus schedule. The results of the prize draw, which ran on route 15 and 16 between the 10th and 15th of June to say a special thanks are below. The draw was carried out by selecting electronically and at random five bus ticket numbers among all types of the tickets issued on the 15 and 16 services.

It’s been lovely to see that the new timetable has already led to an increase of 5% in the passenger numbers in just over a week. It proves that the new timetable makes it easier for people to travel in and out of Bettws. As a reminder, Newport Bus now operates the 15 and the 16 services every 15 minutes, making it a bus going around Monnow Way every 7 or 8 minutes. The timetables are available at the Travel Centre or ready for download to your devices from our website. Traveline Cymru also operates a live timetable service.

The 5 winning numbers are:

BUS TICKET1st Prize – Day trip for up to 4 people
Ticket Number 6475
Date 10/06 - Time 11:59
Service 16
Ticket Bought – Adult Single

2nd Prize – Month pass worth £48.00
Ticket Number 231608
Date 13/06 - Time 08:51
Service 15
Ticket Bought – Freedom £5 top up

3rd Prize – £10 Freedom card
Ticket Number 44610
Date 15/06 - Time 18:01
Service 15
Ticket Bought – Adult Single

Ticket Number 239023
Date 13/06 - Time 12:44
Service 16
Ticket Bought – Adult Day Ticket

Ticket Number 239610
Date 12/06 - Time 07:06
Service 16
Ticket Bought – Adult City Day Plus

Congratulations to the winners! Llongyfarchiadau!

To claim your prize, please visit our headquarter at 160 Corporation Road with your ticket. The day trip prize can be chosen from any coach only trips from our Summer 2019 Programme and the Winter 2019 programme, soon to be released. The month of bus transport will start on the start day of your choice.

Please note that all prizes need to be claimed by the 31st of July 2019.

If you’re not a user of the 15/16 routes, don’t worry you will soon have the chance to win too. Keep a close eye on our updates.


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